Shipping policy
This shipping policy is applicable for orders from the United States. This policy is intended to ensure that you are fully aware of our shipping policies and procedures. By placing an order at this store, you agree to the guidelines contained herein.
Shipping Cost:
- Free Shipping
Transit, Handling and Order Cut Off Time:
- Order Handling time is 1 - 3 business day
- The Total Delivery time is 5 to 8 days
- The order cut-off time is 3PM
Carrier & Tracking Information:
We use DHL as our shipping carrier. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours. You can easily track your order here
Change Of Address:
If you need to update your shipping address, please contact us at info@charmesbeauty.com or call us at +1 877 331 5228 within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Contact Information:
Opening Hours:
Monday - Friday: 9AM - 5PM
Saturday - Sunday: CLOSED
Email: info@charmesbeauty.com
Phone:+1 877 331 5228
Office Address: 1853 William Penn Way, Floor #2 suite 35, Lancaster, PA 17601, USA
We aim to respond within 24 hours during working days.
Notes:
Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.